Select certain features and functions for your App
RAI App Features & Functions
Regardless of size or type, every hotel that wants to stay competitive and remain relevant will need to embrace IoT devices, such as a hotel concierge app, to enable next-generation guest experiences in today’s digital market.
Artificial Intelligence (AI), wearable technology and Virtual Reality (VR) is in high demand when it comes to how today’s tech savvy guests search for and experience a trip. A smart hotel will have access to these technologies, such as a concierge service app, giving their guests the demand for accelerated services, personalized guest experiences, supported guest requests, preventative maintenance and improved employee productivity. A smart hotel will also offer their guest the ability for mobile and keyless check-in options, mobile key access, digital in-room controls and virtual reality for booking.
Reliable WiFi is as vital to guests as hot water and clean sheets. WiFi is a key factor for guests of all ages. Today’s modern travelers expect their whole experience, from booking to checkout, to be seamless with as little human interaction as possible. It is also essential for guest booking to include a fully automated mobile payment system with protected cyber security and multiple payment options that ensure the complete safety of guest credit card data.
Location-based services, like location awareness and Bluetooth low energy beacons, offers a seamless and flawless check-in and check-out experience. By enabling Bluetooth beacon sensors and/or the latest location-aware mobility software throughout the property, guests can instantly be recognized and registered, eliminating the need to stop at the registration desk. This service can also offer automated updates, through an online concierge app, on their room status; i.e.: room is being cleaned. The hotel app can also send automated offers for discounted food or services. The best perk is the ability to enter the hotel room without the need of a key or a swipe card. An encrypted code is sent to their phone, with their room number, the guest then holds the phone over the door sensor and the door unlocks. Other perks include, streaming personal content onto their in-room television, schedule a massage in the spa, order a beverage and navigation features.
Since your property’s app is customizable, you may choose to select certain features and functions from this list, or all of them. This is by no means a complete list and we look forward to you, your staff and your guests’ suggestions.
One thing’s for certain, the hospitality industry has a promising and exciting future if they continue to evolve with the evolution of technology.