RAI App Features & Functions

Since your properties app is customizable you may choose to select certain features and functions from this list or all of them. This by no means a complete list and we look forward to you, your staff and your guests’ suggestions.

Booking Engine Link

booking engine linkProvide a link to your booking engine to compliment your direct reservation strategy circumventing OTA fees.
 
 
 
 

Push Notifications

push notificationsSend two different types of specific Push Notifications. Send one type of message to guests who are on property and a different kind to guests who are not on property.

*Note: All properties with onsite F&B that have the ability to send messages to guest’s mobile devises see immediate increases in their F&B sales.

Room Ready, Check Out Messaging

room ready messagingNotify guests when their room is ready and when it’s checkout time as well as allowing them to check out through your app.
 
 
 
 

SMS Messaging

smsProvide two-way SMS messaging. Guests can communicate any desire to your staff with the “Service Request” section.

Guests can choose whether they want a response, giving them the ability to send anonymous messages to you or your staff.

*Note: With all guest communication staff cannot delete or edit anything. All messages are time stamped as to when they arrived and what the response was and how long it took staff to respond.

In-House Reservations

reservationsGive your guests the ability to make a reservation with your restaurant, spa or any other service you provide.
 
 
 
 

“In Room” Guest Directory

in room directoryProvide your Wi Fi Code, and “In-room” guest directory on your app so your guests can access it anywhere..

Provide a list  of all your property’s amenities.

Provide your guests with directions to, or back to, your property, as your address link will open your guests default map program providing them GPS directions.

“Call Us” links to your front desk or any number you like from three different areas on your app.

Provide expandable maps of your property. The possibilities are endless.

Social Media & Reviews

social mediaProvide convenient links to your company’s social media platforms, Trip Advisor (read reviews and write reviews pages), links to your website and/or other reviews or articles about your establishment.

Further utilize your professional gallery photos to link to your guest’s social media platforms.

Area Activities

area activitiesAPP *Note: The information you can provide your guests is endless. The various category icons on your app provide the establishments you want to recommend to your guests and provide them with the phone number, website, and direction links. The following four are the most popular.

Provide a section on your app for local restaurants. attractions, activities and local shopping venues reducing questions to your front desk staff.

Another good section is your areas transportation venues. These can be to airports, scooter rentals, public transportation, bicycle rentals etc.

Local Information

local searchThe “Area Info” search section, which unbeknown to your guests, is powered by Google. So all the information contained on Google comes through your app.
 
 
 

QR Code

qr codeProvide a QR (Quick Response) code to your guests for fast downloading of your app.
 
 
 
 
 

Bluetooth & NFC Lock Technology

nfc technologyYour app integrates with all NFC and Bluetooth locks that permit third party integration.
 
 
 
 
 
 
 

*Note: Properties that provide an app to their guests have proven that there is up to a 75% reduction in repetitive questions to front desk staff.

Here is what Fortune had to say on the topic of creating an app for your property. The first sentence or two says it all.

http://fortune.com/2015/11/23/hotel-apps-upgrade-your-stay/

For more information on how to create your hotel app solution call 877.285.6768